This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. Who We Are

This website is an online store selling human hair products in The Gambia and internationally.

The website is developed by DKI Web Developer.

Developer Contact Details:

2. Personal Data We Collect

We may collect the following information when you contact or purchase from us:

  • Name
  • Phone number (via WhatsApp)
  • Email address
  • Shipping address
  • Order details

We only collect data that is necessary to provide our services.

3. How We Collect Data

Your data is collected when you:

  • Contact us via WhatsApp
  • Fill out a contact form on our website
  • Place an order

4. How We Use Your Data

We use your data to:

  • Process and manage orders
  • Communicate with you بشأن inquiries or purchases
  • Provide customer support
  • Improve our services

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Consent (when you contact us)
  • Contract (to fulfill your order)
  • Legitimate interests (to improve our services and communication)

6. Data Sharing

We may share your data only when necessary:

  • With shipping providers for delivery
  • With payment providers (if applicable)

We do not share your information for marketing purposes with third parties.

7. International Data Transfers

As we serve customers worldwide, your data may be processed outside your country, including in The Gambia. We take reasonable steps to ensure your data is protected.

8. Data Retention

We keep your data only as long as necessary to:

  • Complete your order
  • Meet legal or accounting requirements

9. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us via WhatsApp or the contact form.

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Cookies

Our website may use basic cookies to improve user experience. You can control cookies through your browser settings.

12. Third-Party Services

We may use third-party services (such as WhatsApp) for communication. Their privacy policies apply to your interactions on those platforms.

13. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

14. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us: